1. Personal Data

Personal Data is any information that can identify an individual, either on its own or when combined with other data.

2. Data Collection

We collect personal data not only through our website (about-oxygen.com) but also through our systems such as customer registration and appointment systems, and other communication channels like mobile apps and marketplaces.

3. Purpose of Data Collection

We collect and process data not only to provide the requested products or services but also for marketing and other activities described in clause no. 6.

4. Types of Data Collected

We collect various types of personal data including:

• Identification Information: Name, age, gender, etc.

• Contact Information: Addresses, email, phone numbers

• Account Information: Bank details, payment information

• Health Information: Medical records, health requests

• Transaction Information: Payment and purchase details

• Technical Information: IP address, browser type, device details

• Profile Information: Usernames, passwords, preferences, feedback

• Usage Information: Website usage data

• Marketing Data: Preferences for receiving marketing communications

5. Usage of Collected Data

We may use browsing history to offer relevant products and services. Data from devices accessing our website is used for security purposes and to prevent fraud, but does not include personal identifiers.

6. Sharing Information

By providing data, you agree that we may share it with our service providers, vendors, and other third parties. We might also use the data to:

• Process and complete transactions
• Engage in strategic business activities, such as mergers or reorganizations
• Conduct marketing activities, like sending product news or offers

7. Data Retention

We will keep your data only as long as required by law or for the purposes it was collected.

8. Declining to Share Data

If you choose not to share your personal data, this may affect your access to some or all of our website’s features and services.

1. Sharing with Third Parties

We share your personal data with our service agencies, suppliers, vendors, and other third parties only as described in this policy.

2. Use of Third-Party Contractors

We may employ third-party contractors or vendors to assist in providing some of our services. If we need to disclose your personal data for these services, we ensure they keep your information confidential and use it solely to fulfill those services.

3. Affiliates and Related Entities

Our affiliates, related corporations, service providers, and other entities may also collect your personal data for the purposes outlined in Section A.

4. Legal Requirements

We reserve the right to disclose your personal data as required by law. This includes situations where we believe disclosure is necessary to protect our rights, comply with legal proceedings, court orders, or legal processes, or to protect our company and users from losses.

5. Cookies and Tracking

While you have the option to disable cookies, our practices do not change in response to a “Do Not Track” signal or similar HTTP header variations from our website.

6. Sensitive Data Access

Access to sensitive data, such as physical and mental health conditions, medical history, diagnostics, and allergies, is restricted to About Oxygen and its related third parties. Any other party will require your written consent to access this information.

1. Unsolicited Requests

We will never ask for your username, password, or any other personal information through unsolicited phone calls, emails, or letters.

2. Customer Service Interactions

When you contact our customer service and exchange personal data, it will only be used to fulfill your request. Any personal information you provide will not be recorded or used for any purpose beyond satisfying your stated request.

1. Social Media Access

We may allow you to access Facebook or other social media platforms through our official communication channels. By doing so, you permit us to access your social media information.

2. External Links

Our services may contain links to various other websites, each with its own privacy policy that may differ from ours. If you wish to receive special offers directly from a third-party store, please refer to that store’s privacy and opt-out policies, as this policy does not apply to those communications.

1. Preventing Unauthorized Access

We follow reasonable procedures in compliance with applicable laws to prevent unauthorized access and misuse of your personal data. Our business systems and procedures are designed to protect and safeguard the collected data, and only authorized personnel are permitted to access it for their work tasks.

2. Reviewing and Updating Personal Data

You have the right to review your personal data held by us. You can request an overview by submitting a written request in person. If any of your information is incorrect, we will update it at your request. You may also request in writing to have your data removed from our database, but please note that this may affect your access to our website.

3. Data Retention

We may need to retain certain personal information for legal and administrative purposes, such as record-keeping or detecting fraudulent activities, as required by applicable laws.

4. International Data Transfer

Although our company is based in Malaysia, we may transfer and store your personal information across international borders (including outside the Asian regions or the European Economic Area) as required by contracts with you or third parties. Transfers may occur between our company and its affiliates, business associates, etc.

5. Duration of Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected. This includes meeting legal and regulatory compliance requirements (such as audits, accounting, and statutory retention terms), handling disputes, and establishing, exercising, or defending legal claims in the countries where we operate.

1. Limitation of Liability

We will not be liable for any damages of any kind, including but not limited to direct, indirect, incidental, punitive, and consequential damages, arising out of or in connection with this policy, our website, or our services.

2. Legal Disclosures

You acknowledge and agree that we have the right to disclose your personal data to any legal, regulatory, governmental, tax, law enforcement, or other authorities, as well as relevant right holders, if we have reasonable grounds to believe that such disclosure is necessary to meet any obligations, requirements, or arrangements (whether voluntary or mandatory) resulting from cooperation with an order, investigation, or request of any nature from such parties. To the extent permissible by applicable law, you agree not to take any action against us and waive your rights to do so for any such disclosures.

1. Confidential Information

Unless prior written consent is given, you irrevocably agree that you will not:

1. Copy, disclose, reproduce, sell, publish, distribute, display, or retransmit any reports, treatment plans, information, or consultations provided by us (“Confidential Information”).
2. Present or use any Confidential Information in a court of law or as legal evidence in any proceedings.
3. Reproduce, duplicate, copy, or otherwise exploit the Confidential Information for commercial purposes or otherwise.

2. Designation of Confidential Information

It is not necessary for information to be labeled as “confidential,” “secret,” or similar for it to be considered Confidential Information

1. Governing Law and Jurisdiction

This policy is governed by Malaysian law, without regard to any jurisdiction’s choice or conflicts of law provisions. Any disputes, actions, claims, or causes of action arising out of or in connection with this policy will be exclusively subject to the courts of Malaysia, to which you hereby agree to submit.

2. Relationship Between Parties

No joint venture, partnership, employment, or agency relationship exists between you, the company, or any third-party provider as a result of this policy.

3. Validity of Provisions

If any provision of this policy is found to be invalid or unenforceable, that provision will be removed while the remaining provisions will be enforced to the fullest extent under the law. The stipulated law and jurisdiction will still apply.

4. Failure to Enforce Provisions

Our failure to enforce any right or provision in this policy does not constitute a waiver of that right or provision unless acknowledged and agreed to by us in writing.

5. Entire Agreement

This policy constitutes the entire agreement between you and the company and supersedes all prior or concurrent negotiations or discussions, whether written or oral, regarding the subject matter contained herein.

6. Arbitration

Any dispute, controversy, or claim arising out of or relating to this policy, or its breach, termination, or invalidity, will be settled by arbitration at the Asian International Arbitration Centre (AIAC) following AIAC rules, which are incorporated by reference in this clause. The arbitration proceedings will be conducted in English, and the seat of arbitration will be Kuala Lumpur, Malaysia.

7. Agreement by Use

By using our website, you irrevocably agree that:

• You have read, understood, accepted, and agreed with the Privacy Policies.
• All information and representations you provide are true and correct to the best of your knowledge, and you have not knowingly omitted any relevant information that may have an adverse effect.
• You are assumed (unless otherwise indicated in writing or by action) to have attained the age of majority and are capable of providing your consent to the policies.

8. Contact Information

If you have any questions or complaints about this policy, or if you would like to exercise your rights as a data subject, please reach out to us at info@about-oxygen.com.